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Very attentive and very good at getting back at emails calls and all my concerns. I had SMP treatment and they did exactly what they were supposed to do and eased my nerves. Great job. Keep up the good work.
I am a patient of Dr. Sara Wasserbauer's and I want to let everyone know that she and her office staff are FANTASTIC! Excellent quality of patient care, super friendly and considerate staff and Dr. Sara is just about the nicest person you will ever want to meet. With a long history of running a business myself I have a very critical eye when I visit other establishments. I couldn't be happier - 5 stars all the way!
I am a 51 year old man. I had moderate to severe hair loss at my front hairline and crown area. My friends and loved ones “jokingly “ called my crown a blank canvas. I am an upscale salon owner and very accomplished stylist. Needless to say my hair low was not humorous to me at all. Dr. Wasserbauer was kind sensitive and totally professional. She and her staff worked around my hectic schedule to find a time that worked for me. Dr Wasserbauer explained every aspect of the procedure until I felt comfortable with watch was going to happen. The only discomfort I felt was the numbing shots, it was brief and totally bearable. The staff were caring and very professional. Even lunch was delicious ( Sara I need the name of that sandwich shop) . Following the home care instructions is simple and with doing exactly. By the way I’ve done it twice now and still can’t recommend it highly enough. Thank you Dr. Wasserbauer and your wonderful staff!
I went to Dr. Wasserbauer because I had a section of eyelashes that kept falling out. I was thinking I could get hair transplants in that location. Dr. Wasserbauer explained to me that I had something called Alopecia Areata of the lashes. She said that even if she did hair transplants in that location that they could very well fall out. I was thankful for her total honesty. Some doctors may say, "Lets try it and see how it goes". It's an expensive procedure and with her honesty I was able to make the decision not to do the procedure. So thank you!!! Jacqueline I went to Dr. Wasserbauer because I had a section of eyelashes that kept falling out. I was thinking I could get hair transplants in that location. Dr. Wasserbauer explained to me that I had something called Alopecia Areata of the lashes. She said that even if she did hair transplants in that location that they could very well fall out. I was thankful for her total honesty. Some doctors may say, "Lets try it and see how it goes". It's an expensive procedure and with her honesty I was able to make the decision not to do the procedure. So thank you!!! Jacqueline
I Chose Dr. Sara because she is warm, caring and understanding to the concerns I had. She listened..! Seems that many of the others that do hair transplant surgery don't listen....they think they know best were the implants should go...and maybe sometimes they do. But Dr. Sara gave me feedback on the reasons why she would fill certain areas but let me make the final decision where I wanted to put the transplanted hair.. I highly recommend her for this very personal and most important decision.
I am a retired San Francisco and California Commissioner on Aging-Adult Services. After careful research I selected Dr Wasserbauer for my hair replacement surgery. The results are outstanding Dr Wasserbauer and her entire staff are highly competent caring and friendly.They are top notch in every respect. I am pleased to recommend Dr Wasserbauer
Dr Wasserbauer, I just wanted to take a second and thank you and your staff. Though it's only 5 days after the procedure I could not be more please with my decision to go with you and your staff. The only discomfort was the numbing process itself but I've been healing well and just so excited to see what my hairline will be within the next few months.
Personally I feel a big burden is being lifted off my shoulders and just generally happier. Thank you so much for helping me through the process since day 1 and I can't wait for our follow up within a few months.
Bissan, I can't thank you enough for your professionalism and great care, I really appreciate all your help and you done a great job with my hair, I can be more happy with my scalp micropigmentation.
I am a physician who lives and works in Los Angeles, and chose to come up to Walnut Creek to get my hair replacement surgery with Dr Wasserbauer. She was recommended to me by a Bay Area friend who had his surgery with her. After interviewing a few doctors, I agreed with him fully - Dr Wasserbauer is highly knowledgeable about hair loss, clearly appears dedicated to her field, and explains all the options in full detail. She gave me her honest opinion about all my options. It took me about a year to finally decide to move ahead and get the transplant, which I had 2 days ago. I am highly pleased with the surgery. As other reviewers have mentioned, the Dr and her staff are all wonderful, friendly, caring, and make the procedure go so well, making you feel right at ease. While they are working you can watch a movie, relax or fall asleep, as you please. They will order you a nice lunch of your choice from Whole Foods.
It is now 2 days later, and I feel great. The recovery is progressing extremely well. Maybe I am a lucky patient, but 2 days later I have no more pain at all, and probably could have gone back to work today with a hat on, should I have chosen to do so. I'll try to remember to post an updated review in 6-12 months when the transplanted hair will have grown in (standard expected time frame ).
I first visited Dr. Wasserbauer in 2015. I had done extensive research on doctors doing hair transplants all along the West Coast and had settled on her. I was very impressed with our first meeting. Dr. Wasserbauer was very down to earth and open and honest about the pros and cons of the surgery, and made me feel comfortable being there. I received an in depth E mail from her a few days after the appointment laying out all of my options, even non surgical ones, etc. It took me 3 years to finally pull the trigger and go for the surgery, which I had in early June. Dr. Wasserbauer and her entire staff were amazing. I enjoyed the conversations and explanations as the work was being done. I went out of town the next day because I did not want people to see the swelling and redness. About a week later, I had some concerns. I could only come on a Saturday and Dr. Wasserbauer actually had one of her staff meet me at the office. The concerns were minor, but I needed the hand holding. I had a meeting with the doctor about a month after the surgery, just to make sure everything was progressing as expected. Dr. Wasserbauer met with me herself and suggested a little tool to help my healing. She sent this to me at no cost a couple of days later. But most importantly, I got to try her home made rocky road gelato, which was amazing!
Dr. Wasserbauer and her staff really care about her patients, and it shows every step of the way. She even continues to check up on me to make sure everything is OK. It is clear that Dr. Wasserbauer is dedicated to her profession and her patients, and continues to educate herself on anything remotely connected with hair loss. She is a very kind person and is genuinely interested in making sure her patients have a wonderful experience and that their expectations are exceeded. I would not hesitate one bit to recommend her to anyone.
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